Custom event calendar with scheduling system
Appointment status tracking
Telemarketer dashboards
Appointment history
About Vestra Calendar and background information
Vestra Inet is a Toronto-based web design and business development company. It is one of the largest in Toronto, with operations that extend across the GTA. The company has some of the most high-profile clients in the region. It provides business and IT consulting for businesses throughout the region, doing so with the help of a network of professional telemarketers.
Vestra Inet needed a way for their telemarketers to schedule bookings with the consultants without experience clashes in scheduling. There needed to be smoother communication between the marketers and consultants for a better client experience. There also needed to be easy-to-use appointment tracking. The company also needed a way to track the performance of each of their active telemarketers over time.
- Custom event calendar
- Appointment scheduling system
- Appointment status tracking
- Telemarketer dashboards
- Appointment calendar with interactive features
- Custom scheduling for appointments and availability
- Ability to track leads and appointments by their status
- Real-time dashboards to monitor telemarketer performance
- Custom notifications for appointment confirmation/cancellation
- System remembers appointment history for each client
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