QR Codes
- Technical support, installation, and troubleshooting
- Demonstrations of product capabilities
- Auto-generates QR Codes for configured product’s SKU
In the modern world, 95% of customers have a smartphone with a QR code scanner application. Utilizing this to the advantage of clients involved the designing of features to allow customers to reach special information upon scanning these codes. This could be applied to a variety of situations.
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A direct benefit of QR code compatibility was to improve convenience for customers. Elimination of the need to contact technical support representatives over the phone resulted in more satisfied customers and faster troubleshooting. Additionally, the ease of reaching specific information and resources was improved.