Automating Lab Processes At Forensic Genetics & Health Genetics Center With Vestra Inet’s Custom Operation Management & Booking Systems
Forensic Genetics and Health Genetics Center are one of the leading testing and reporting labs in Canada. Conducting a wide range of genetic testing between them, these labs offer cutting-edge services covering a wide range of fields. From DNA analysis to forensic investigations and prenatal screenings, these labs offer advanced testing facilities that ensure accurate and reliable results.
- Automated Ordering System
- Efficient Operations Management
- Automatic Report Generation
- Automated Report Delivery
- Instant Alerts & Notifications For New Orders/Reports
Handling a myriad of tests - from DNA based tests that detect the root cause of chronic diseases to veterinary DNA testing as well as genetic tests that help in the curation of a custom beauty and diet plan - laboratories such as Forensic Genetics, Health Genetics Center, DNA Allure, Prenatal Genetics and Health Gene together conduct thousands of tests everyday. Managing orders and ensuring timely delivery of reports while maintaining confidentiality is crucial for each of them.
What each of them required was a unified digital infrastructure that could help streamline their operations and enhance overall efficiency, thereby significantly improving customer experience. They needed to replace their outdated workflows, fragmented booking systems and inefficient reporting processes with custom software solutions to improve operational fluidity and take scalability to the next level.
Vestra Inet developed a custom operations management system, which included advanced features such as a booking system and a reporting system to help combat a myriad of challenges. For example, each lab had its own complex processes in place, which led to issues such as inconsistencies in sample tracking, client interactions and reporting methods. Furthermore, inefficient booking systems led to a delay in sample processing as well as issues in communication. Data reporting required manual work, which increased the risk of errors. Finally, the existing structure made it difficult to scale operations and meet the increasing demand for genetic testing, thus hindering growth.
We made sure all of these difficulties were weeded out by creating a unified ecosystem - a custom-built platform that seamlessly integrated an operations management system, a booking system and a reporting system.
Our operations management system helped these genetic testing labs in automating their sample tracking processes, which not only reduced downtime but also minimized the risk of errors. Standardized workflow automation helped them align their procedures while allowing enough room to accommodate unique or unprecedented requirements. Moreover, role-based access control ensured compliance with industry regulations while enhancing security and customer data privacy.
To streamline the process of scheduling appointments along with sample submission, we developed a smart booking system with a user-friendly online portal, which customers can use to carry out multiple tasks - be it making an appointment, visiting the nearest collection center or requesting home sample collection. Real-time appointment tracking helped in optimizing resource allocation while reducing wait times. Automated reminders and alerts further enhanced customer experience and reduced the instances of missed appointments.
Lastly, part of the custom software we created for them was our reporting system that improved data accuracy and accessibility for these labs. The system generated test results automatically, securely delivering them to their intended recipients. Moreover, compliance with data security protocols and regulations helped in the safeguarding of sensitive data.
Vestra Inet was successful in transforming the operational landscape for Forensic Genetics, Health Genetics Center, DNA Allure, Prenatal Genetics and Health Gene. We equipped each of these laboratories with an integrated, scalable and secure digital infrastructure that significantly improved their overall efficiency while streamlining everyday operations.
Manufacturing Management Software
- Full control of production cycle
- Automation of multiple production stages
- 360° view of all production processes
- Flexible scalability
The principal feature of custom-designed production management software is that it is built to adapt to your existing manufacturing processes. It increases the operational efficiency of complex multi-stage production processes by collecting and consolidating data across all units involved in the manufacturing process into one system. Production Management Software allows for centralized control of all manufacturing stages leading to more optimized production flow, saved costs and increased profits. With production management software your work will be smarter, not harder.
Online Ordering System
- Live inventory updates
- Custom price margins
- Quantity discounts
Development and implementation of these online ordering systems leads to seamless end-to-end order placement that significantly improves the ease of the process. Additionally, the elimination of human involvement in the ordering process reduces staffing costs, eradicates the risk of human errors, and makes the ordering systems available 24/7. Special calculator integration also drastically boosts the speed with which large, complex orders are placed and processed. The automation of this system helps reduce supply chain complexity while allowing multi-stage customizations with ease.
Internal System Integration
- Multi-system compatibility
- Unique features tailored to client requirements
- Integration across different software languages and multiple database types
Most existing CRM, ERP, and Accounting systems lack features essential for meeting unique client needs. Additional features that met these needs were designed for clients and integrated with current systems. This improved cross-system communication and the efficiency of information sharing. This improved operational cost-efficiency and the functionality of existing software and databases. Improvements were made to systems like Microsoft NAV, QuickBooks, SAP, Tryton, Freshbooks, MCDB2000, BusinessVision, Sage, BlueLink and others.
Improvements were made to systems like Microsoft NAV, QuickBooks, SAP, Tryton, Freshbooks, MCDB2000, BusinessVision, Sage, BlueLink and others.
PDF Generator
- Automatic PDF generator
- Picture-to-PDF conversion & Searchable PDF
- Generate PDF for product configurator
Modern websites have dynamic pages where the information that is displayed is generated from databases based on input from different systems such as product builders, ordering systems, e-commerce platforms, and more. However, there are situations where this data must be saved or printed. Examples of these situations include invoices, order information, shipping details, inventory data, performance statistics etc. The most common format to save the data in is PDF.
Automatic PDF generators were designed to store this unique information for later reference and put it into a more accessible format for emailing, printouts or backups. In unique situations, scanned images were converted to searchable text in PDF format to facilitate navigation through archives with large quantities of scanned information and documents.
Database Conversions
- NoSQL, Pervasive, and CSV conversions
- Custom SQL query support
There are various outdated databases and file storage systems that exist today. These systems are incapable of integration with modern technology. However, loss of the data stored on these systems or being forced to re-upload is unacceptable for clients with large quantities of data. Therefore, these systems such as non-relational databases, Pervasive PSQL engines, CSV files and more were successfully converted to MySQL (UNIX-based) or MS-SQL (Microsoft-based) systems based on requirements.
As a result of this conversion, all data within these systems became compatible with modern technology such as Structured Query Language (SQL) queries. This data could then be utilized to meet special needs. The benefits of these upgraded SQL-supported databases included complex query support, fully indexed and searchable data, elimination of data processing errors, and no data duplication, among others.
Database Synchronization
- Multiple languages programmed
- Real-time database updates
- Synchronization with external databases
Often, important information is located in multiple systems or spread over multiple locations. It is essential to communicate specific data among these locations as required. Identifying relevant data, transferring it to a centralized database, and synchronizing the data among various sources is a major issue.
Specialized bridges were programmed for clients with multiple databases, locations, and sources of information to facilitate the synchronization of data between these. These bridges were built to translate data between various types of databases including relational and non-relational or sequential and non-sequential. Additionally, transference of data between sources written in various languages such as MySQL, MS-SQL, Oracle, etc. was established.
Electronic Data Interchange
- Collaborations with clients using this tech
- Improved timelines
- Enhanced operational efficiency
Electronic Data Interchange systems improve information exchange between multiple systems. To meet specific client requirements, special EDI software was programmed for each client. All data was translated into a common language for improved communication between multiple systems. This resulted in more effective multi-system synchronization and more optimized data exchange.
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