Vibra Systems is a leading manufacturer of devices and solutions to counter vibrations, shocks, and noise due to these in the industry. They make use of a professional engineering team to design custom solutions for industrial vibration damping issues and shock absorption problems. They have a great reputation in North America for their high quality custom solutions paired with same-to-next-day delivery.
- Complete online catalogue
- Full online ordering system
- Shipping carrier selections
- Automatic shipping cost calculator
- Order tracking
- Ecommerce system with end-to-end order processing
- Online catalogue system
- Advanced shipping parameters
- Full ecommerce solution
In order to maintain their reputation as the leading manufacturer in the field, Vibra Systems needed an online ordering system as well as a catalogue of all their current products and custom solutions. They also needed a method of providing their customers with more control over when they could have their products shipped. For example, being able to track their packages and select between different kinds of shipping would be useful. The company had no e-commerce system in place.
Type of Systems Used in Project
Online Ordering System
Development and implementation of these online ordering systems leads to seamless end-to-end order placement that significantly improves the ease of the process. Additionally, the elimination of human involvement in the ordering process reduces staffing costs, eradicates the risk of human errors, and makes the ordering systems available 24/7. Special calculator integration also drastically boosts the speed with which large, complex orders are placed and processed. The automation of this system helps reduce supply chain complexity while allowing multi-stage customizations with ease.Learn More
Having large inventories consisting of thousands of items with different variants and combinations leads to organizational issues. One of the obstacles faced by clients is the presentation of these listings to customers. Appropriate relationships between items of different compatibility settings are critical to a smooth user experience when navigating the product listings. Additionally, identification of unique items and combinations is essential where products are modified with infinite combinations of components. Effective search functionality within such an inventory is crucial to ensure user satisfaction.
Based on individual requirements, online catalogues were implemented for various clients. These systems were implemented alongside multiple systems and databases. Integration was supported with existing systems such as inventory control, production management, e-commerce platforms, and more. Various complex relationships were defined between items and their components to ensure compatibility. Additionally, online product builders were designed and implemented as required. In these cases, every uniquely designed item variant could be automatically added to the existing catalogue with a unique automatically assigned SKU number, creating self-propagating catalogues. Other features such as table builders (one product - multiple SKUs) and compatibility filters were also designed.Learn More
Unlike ready-made software, that requires you to adapt your business to its existing modules, a custom-built ERP mimics your business’s every possible operational task according to your unique specifications. By being highly flexible, a custom-designed ERP allows you to integrate new modules to match the ever-changing requirements of your business. With a custom-built ERP, your business processes are managed from one single hub resulting in consolidated data, more efficient workflow and saved costs.
Product configuration systems allow businesses to process orders efficiently while allowing customers to build their own products. These builders are highly beneficial in improving organization and accessibility for customers, especially in situations that involve a large number of components and customizations with near-infinite permutations and combinations. This type of interactive system lets customers personalize their order at multiple points for a product and then automatically generates SKU for the final product, thus reducing errors. It also tailors quotes based on the consumer’s selection of products. Furthermore, the custom compatibility filters are applied automatically, which displays only the relevant results for the selections. This integration eliminates human interaction from the product selection process which in turn eliminates human error. Real-type visual updates to selection previews enable buyers to see the exact product that they plan on buying, leading to a significantly higher customer satisfaction rate.Learn More
Currently, there are various commercially available software applications to facilitate e-commerce functionality such as Shopify. These have a fixed set of features that are meant to work with straightforward e-commerce operations. However, in more complicated scenarios, these lack features to meet the unique needs of individual businesses.
Complex e-commerce solutions were designed and tailored to meet specialized requirements such as customizable price margins, connectivity to product builder tools, quantity-based discount calculations and connection to CRM and ERP systems. Order placement features included support for QR codes or scanner guns. Additionally, special rate calculators and communication with multiple shipping carrier databases were designed. These features were implemented based on client needs in order to improve the specific capabilities of e-commerce systems unique to each client.Learn More