Custom ERP Development for Hardware Suppliers
Since its inception in 1980, Kipco Hardware has established itself as a reputed supplier of kitchen cabinet hardware in Kitchener and surrounding areas. Affiliated with some of the best hardware manufacturers in the world, such as Rev-A-Shelf, Blum, Hettich, Grass, Salice, and more, the company prides itself on meeting and exceeding quality standards in its products. Apart from impeccable product quality, the company has earned a loyal customer base thanks to its excellent service. Both before and after sales, the knowledgeable staff always strive to deliver the best for their clientele.
- Custom ERP System
- Inventory Management
- Accounting System
- Product Catalogue
- Purchase Orders
- Work Orders
- Receiving Desk
- Invoicing
Business Requirement & ERP Solution Overview
Being a reputed name in the hardware supplier industry, the company required a system to manage all aspects of its business, such as inventory and supply, accounting, online presentation, purchases, sales, and more. This was made possible by creating a full-fledged custom ERP system designed specifically to include all company-defined components and tailored to unique operational requirements.
The first feature is the inventory management system. Since the company stocks a massive inventory of different hardware products, as well as constituent parts such as brackets and screws, it required a system to keep track of inventory. The inventory management feature of the custom ERP system makes this possible by offering real-time updates on stock levels, automatically upgrading inventory levels upon purchase or fulfillment, and allowing users to check current product availability, pending backorders, and allocation-specific production for particular orders. Hence, the custom ERP system offers a comprehensive and unique inventory management feature specifically suited to operations.
Financial & Accounting Automation
The solution also generates sophisticated supply chain insights such as inventory valuation and sales data. Therefore, it required a system that can keep track of these complex financial transactions. This is achieved with the addition of an accounting system, aligned with the custom ERP system. The system enables accurate and automatic tracking of income and expenses, manages invoices effectively, and provides insights into broader financial transactions to support better monetary decisions.
Product Catalogue & Customization
The company also required a feature to simplify online access to a large product list. This is made possible using a product catalogue, another addition to the custom ERP system. It allows users to browse a massive collection, select a particular product, and choose options such as decorative hardware, Blackrock, Tundra, and more. Upon selecting a specific product category, the catalogue provides options including different widths and finishes.
Additionally, the product catalogue can be used as a filter based on different hardware parameters such as diameter, height, width, pull type, finish, and more.
Purchase Order & Supplier Management
Since the company is affiliated with top kitchen cabinet hardware brands, it is necessary to accurately track purchases from various manufacturers. The custom ERP system addresses this requirement with a dedicated purchase order feature that enables clear tracking of parameters such as quantity, specifications, pricing, and vendor details.
Receiving Desk & Quality Control
A receiving desk was also added to the warehouse operations feature. This helps the company keep track of shipments and ensure the received products meet the required quantity and quality standards. This enables the maintenance of efficient business relationships with international hardware manufacturers.
Work Orders & After-Sales Operations
Apart from supplying quality cabinet hardware, the company also required a system to handle performance issues with products if required. To mitigate this, the custom ERP system includes a work order feature, enabling staff to record, track, and manage tasks that require installation support or similar technical services.
Custom Quotes & Sales Enablement
Lastly, the solution allows the company to offer a wide variety of hardware products for clientele. A tailored invoicing feature was also added to the custom ERP system, providing detailed descriptions of individual constituents per product, including quantity, specifications, pricing, and more.
Outcome & Business Impact
Overall, to cater to the unique requirements of the business, a full custom ERP system was developed which covers inventory management, purchase orders, work orders, invoicing, product catalogue, receiving desk, and accounting systems. This holistic approach helped streamline operations, improve supply chain efficiency, and enabled the company to expand its reach and influence within the hardware supplier sector.
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