Madani Rings is a premium Canadian ring supplier for all situations. They create handcrafted CNC machined rings that are made out of various metals. Customers can customize what they want their rings to look like, starting from scratch. The company focuses on premium quality and fast service.
- Advanced online product builder
- Real-time visual configuration updates
- Complete inventory management system
- Intelligent real-time pricing calculator based on current configuration
- Custom price margin settings with dedicated logins
- Exchange rate and pricing control
- Automatic IP address detection for location-based pricing
- Complete ecommerce system with end-to-end order processing
- Export/Import capability for item list during database changes
- Custom sales reports for performance management
Madani needed a system that would allow customers to pick and choose what their rings would look like before ordering them. They also needed to give their clients an estimate of their prices while they did so. Madani was unable to track sales performance well, which meant that quality control was impacted. There was no capability for online orders or even client profiles and preferences.Schedule A Consultation
Type of Systems Used in Project
Online Ordering System
Development and implementation of these online ordering systems leads to seamless end-to-end order placement that significantly improves the ease of the process. Additionally, the elimination of human involvement in the ordering process reduces staffing costs, eradicates the risk of human errors, and makes the ordering systems available 24/7. Special calculator integration also drastically boosts the speed with which large, complex orders are placed and processed. The automation of this system helps reduce supply chain complexity while allowing multi-stage customizations with ease.
Price calculators with advanced capabilities met unique situations where complicated calculations involving multiple variables were required. The functionality of the calculators varied based on client needs, with features like quantity-based discounts, price margin management, additional options, and real-time updates to the displayed price. These calculator tools were implemented into various client systems including product builders, online ordering systems, and assembly selection. Depending on requirements, additional functionality to set custom price margins was programmed. Additionally, personalized pricing information was displayed to individual users based on order history and other predetermined factors.
Each pricing calculator was designed to meet specific criteria for each client. These custom systems were designed to adapt to the unique needs of each business and its specialized operations, with the ability to adapt to multiple complex variables in real-time. This greatly improved user satisfaction due to immediate results when making item selections or building products online. Designed to be integrated into multiple client systems, these calculators met exact requirements in terms of customizability and functionality. Custom price margins enabled users with administrative access to define parameters such as quantity-based discounts, promotional offers, individual product price margins, and more. This resulted in a more personalized pricing information display for users.
Having large inventories consisting of thousands of items with different variants and combinations leads to organizational issues. One of the obstacles faced by clients is the presentation of these listings to customers. Appropriate relationships between items of different compatibility settings are critical to a smooth user experience when navigating the product listings. Additionally, identification of unique items and combinations is essential where products are modified with infinite combinations of components. Effective search functionality within such an inventory is crucial to ensure user satisfaction.
Based on individual requirements, online catalogues were implemented for various clients. These systems were implemented alongside multiple systems and databases. Integration was supported with existing systems such as inventory control, production management, e-commerce platforms, and more. Various complex relationships were defined between items and their components to ensure compatibility. Additionally, online product builders were designed and implemented as required. In these cases, every uniquely designed item variant could be automatically added to the existing catalogue with a unique automatically assigned SKU number, creating self-propagating catalogues. Other features such as table builders (one product - multiple SKUs) and compatibility filters were also designed.
Production Management System
Production management systems improve operational efficiency for clients with complex, multi-stage production processes. These systems eliminate the risk of errors and production delays while meeting specialized requirements unique to each client. Some of the custom features built to meet select specifications include: Central control of the entire production process, full automation and coordination of all production stages (manufacturing, packaging, shipping and logistics stages, etc.), automatic scheduling of other key processes, and manual override capabilities for administrative users.
Product configuration systems allow businesses to process orders efficiently while allowing customers to build their own products. These builders are highly beneficial in improving organization and accessibility for customers, especially in situations that involve a large number of components and customizations with near-infinite permutations and combinations. This type of interactive system lets customers personalize their order at multiple points for a product and then automatically generates SKU for the final product, thus reducing errors. It also tailors quotes based on the consumer’s selection of products. Furthermore, the custom compatibility filters are applied automatically, which displays only the relevant results for the selections. This integration eliminates human interaction from the product selection process which in turn eliminates human error. Real-type visual updates to selection previews enable buyers to see the exact product that they plan on buying, leading to a significantly higher customer satisfaction rate.
Modern websites have dynamic pages where the information that is displayed is generated from databases based on input from different systems such as product builders, ordering systems, e-commerce platforms, and more. However, there are situations where this data must be saved or printed. Examples of these situations include invoices, order information, shipping details, inventory data, performance statistics etc. The most common format to save the data in is PDF.
Automatic PDF generators were designed to store this unique information for later reference and put it into a more accessible format for emailing, printouts or backups. In unique situations, scanned images were converted to searchable text in PDF format to facilitate navigation through archives with large quantities of scanned information and documents.
Currently, there are various commercially available software applications to facilitate e-commerce functionality such as Shopify. These have a fixed set of features that are meant to work with straightforward e-commerce operations. However, in more complicated scenarios, these lack features to meet the unique needs of individual businesses.
Complex e-commerce solutions were designed and tailored to meet specialized requirements such as customizable price margins, connectivity to product builder tools, quantity-based discount calculations and connection to CRM and ERP systems. Order placement features included support for QR codes or scanner guns. Additionally, special rate calculators and communication with multiple shipping carrier databases were designed. These features were implemented based on client needs in order to improve the specific capabilities of e-commerce systems unique to each client.