TCT Graphic Products
TCT Graphics is a leading supplier of cut vinyl films, laminate products, and other signage products in Canada. With over 20 years of experience in the field under its belt, TCT has risen to the top of the industry with a name for quality and customer service. It is focused on economic signage products delivered on time to industrial and commercial clients across the country.
- Intelligent inventory management
- Customer margins
- Quantity discount calculator
- Dedicated client logins
- Ecommerce system
- Online ordering system
- Advanced pricing control system
- Dedicated client logins with custom pricing margins
- Discount calculator based on order quantity
- Web-based inventory control system for real-time updates and dashboards with stock information
- Full ecommerce solution for customers to place orders and track them
- Client mailer system allows for email notifications sent automatically
TCT Graphics Products was in need of better client communications and inventory control, as everything was done manually. Their customers were unable to customize products the way they wanted. They were also unable to conduct business online, and there was no order system worth speaking of. This resulted in a lowered sales volume. Since the inventory was updated manually, there were many errors and added expenses as a result.
Type of Systems Used in Project
Price calculators with advanced capabilities met unique situations where complicated calculations involving multiple variables were required. The functionality of the calculators varied based on client needs, with features like quantity-based discounts, price margin management, additional options, and real-time updates to the displayed price. These calculator tools were implemented into various client systems including product builders, online ordering systems, and assembly selection. Depending on requirements, additional functionality to set custom price margins was programmed. Additionally, personalized pricing information was displayed to individual users based on order history and other predetermined factors.
Each pricing calculator was designed to meet specific criteria for each client. These custom systems were designed to adapt to the unique needs of each business and its specialized operations, with the ability to adapt to multiple complex variables in real-time. This greatly improved user satisfaction due to immediate results when making item selections or building products online. Designed to be integrated into multiple client systems, these calculators met exact requirements in terms of customizability and functionality. Custom price margins enabled users with administrative access to define parameters such as quantity-based discounts, promotional offers, individual product price margins, and more. This resulted in a more personalized pricing information display for users.Learn More
Currently, there are various commercially available software applications to facilitate e-commerce functionality such as Shopify. These have a fixed set of features that are meant to work with straightforward e-commerce operations. However, in more complicated scenarios, these lack features to meet the unique needs of individual businesses.
Complex e-commerce solutions were designed and tailored to meet specialized requirements such as customizable price margins, connectivity to product builder tools, quantity-based discount calculations and connection to CRM and ERP systems. Order placement features included support for QR codes or scanner guns. Additionally, special rate calculators and communication with multiple shipping carrier databases were designed. These features were implemented based on client needs in order to improve the specific capabilities of e-commerce systems unique to each client.Learn More
Product configuration software is a smart tool that allows your customers to accurately configure products to the smallest detail before ordering them. We design custom product configuration systems to intelligently guide users in a step-by-step process, ending up with their desired product. Product modifications can be visualized in real time, enabling your customers to see the unit as each element or detail is added or deleted. This feature also enables your customers to preview the product before placing an order, giving you confidence that your customers get a positive post-purchase impression and will come to you for more business.
When we build product configurators, we account for compatibility filters and exceptions that apply automatically as your client customizes the product, ensuring incompatible or irrelevant elements are not displayed during configuration. This accounts for your unique assembly process so that your customers can be guided through the product assembly without live agent involvement.
Product configurator can be integrated with a custom quote generator feature so your customers can create a quote and adjust it at any time before placing the order. Once the product is fully configured, the system can automatically generate a unique SKU, ensuring your customer’s order details are secure and error-free and the product your client receives in the end is exactly what they ordered.Learn More
User Accounts and Logins
User accounts grant controllable access to specific features within a system. Dedicated login spaces for various user types included multiple specialized features to meet specific requirements. Access control features permitted accounts with administrative access to limit users to specific information and resources within these spaces. Additionally, unique data such as resources, items, products, offers, and dedicated pricing information could be displayed within accounts.Learn More
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