Vestra Inet's CRM and Ecommerce Solutions Transforming Value-Rite's Operations
Value-Rite is a supplier of OEM toner and inkjet printer supplies on a national scale. The company also specializes in digital fabric decorating such as garment printing, hard surface decorating, UV printing, custom color profiling, and more. It is one of the most recognised in North America, supplying digital technologies to industries across the region.
- CRM system
- Inventory management system
- Online ordering system
- Automatic price management
- Full ecommerce solution
- Client mailing system
- Client Relations Management system
- Web-based advanced inventory management system
- Complete online ordering system
- Full ecommerce system
- Automatic price adjustments
- Client mailing system with email blasts
Value-Rite did not have any online capabilities. Customers were unable to choose their supplies online and place orders. They were also using manual inventory management which was very inefficient. There was no way to compensate for market price changes, and new inventory was simply added manually. There was also no customer notification and marketing system in place, and no way to communicate with customers.
Custom Inventory Management Software
- Real-time dashboards
- Automatic conversions of metrics and currencies
- Multiple warehouse management
- Access and tracking of SKUs in all facilities
Every company operates differently in terms of inventory management. While inventory management software applications are available commercially, many of the features are either not applicable for some companies or insufficient for others. Custom inventory management software is designed and tailored to meet your exact specifications. These systems include specialized features for companies, such as compatibility with barcode and QR code scanners, relationships between assemblies with complex part combinations, connectivity to multiple warehouses and databases, real-time updates to stock levels, track using dashboards, dedicated client logins, automatic stock level updates, and more. For businesses that have suppliers in multiple countries, a custom inventory system can help with automated conversions of metrics and currencies, which is useful for uniformity while offering convenience.
Compatibility Advisor
- Multi-system integration capabilities
- Stage-to-stage item selection
- Automatic filter generation
Compatibility advisors display relevant results to users. During inventory searches or product assembly, predetermined filter parameters display relevant content based on the previous selection. The parameters for filters are updated either automatically upon product addition, or manually based on situational requirements. These tools were designed for multiple applications including:
Interactive product assembly and component selection: Users building products using online tools would only see content relevant to their current selection. The predefined parameters eliminate the possibility of errors in the product assembly process due to automatic filtering of incompatible items as product building progresses from one stage to the next. This ensures accuracy during the process by eliminating human involvement from item recommendations.
Inventory management and catalogue: The implementation of such advisors significantly improves the organization of products within an inventory or catalogue for added accessibility while browsing. In special circumstances (eg: North American Steel) these filters assisted in the classification of assemblies and components based on their compatibility with each other.
Online Catalogue
- Multi-system integration
- Complex item relationships
- Automatic SKU generation
Having large inventories consisting of thousands of items with different variants and combinations leads to organizational issues. One of the obstacles faced by clients is the presentation of these listings to customers. Appropriate relationships between items of different compatibility settings are critical to a smooth user experience when navigating the product listings. Additionally, identification of unique items and combinations is essential where products are modified with infinite combinations of components. Effective search functionality within such an inventory is crucial to ensure user satisfaction.
Based on individual requirements, online catalogues were implemented for various clients. These systems were implemented alongside multiple systems and databases. Integration was supported with existing systems such as inventory control, production management, e-commerce platforms, and more. Various complex relationships were defined between items and their components to ensure compatibility. Additionally, online product builders were designed and implemented as required. In these cases, every uniquely designed item variant could be automatically added to the existing catalogue with a unique automatically assigned SKU number, creating self-propagating catalogues. Other features such as table builders (one product - multiple SKUs) and compatibility filters were also designed.
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